edicos has been successfully certified with the ISO 9001:2015 surveillance audit and thus continues to be awarded the ISO 9001 certificate for its functioning process and quality management. This seal of approval defines the requirements that a company meets in terms of quality, processes, customer and supplier expectations. DEKRA Certification GmbH checks this certificate at edicos at annual intervals – and this year was no exception. The conform to standards “consulting and project execution in the area of IT solutions and services as well as operation, maintenance and support” are thereby documented and certified also for 2022. According to DEKRA, the very progressive further training process at edicos is particularly noteworthy. The process enables the company to meet the dynamics of the market on the one hand and the expectations of its employees on the other.
With a certified quality management system, edicos demonstrates to the public that quality orientation determines its actions in every individual process. At the same time, the company’s own potential is continuously developed by participating in the ISO 9001 monitoring audit. The result: satisfied customers, satisfied employees, efficient IT projects – and a strong competitive position in the IT service provider market. Managing Director Dr. Henning confirms: “We want to meet the needs of our customers in the best possible way and continuously optimize the quality of our processes.
The edicos quality policy outlined is an important component of the internal corporate culture and illustrates the high demands placed on the quality of processes and services. The company has set itself the task of offering high-quality and innovative IT services on the market. In order to ensure sustainable business developments for its partners, edicos has defined clear quality guidelines and goals.